Guided example · LTC/SNF

Fall with Neuro Changes in LTC/SNF

Unwitnessed fall? Anticoagulants involved? Here's how to organize the provider call without spiraling.

You know the resident. Let us help organize the call.

A guided example for SNF, LTC, rehab, and assisted living workflows.

Fall · Neuro check

Mr. D · Rm 22A · 0317

Drafting
Unwitnessed fall — found on floor by side of bed
A&Ox2 — baseline x3, new sluggishness
On apixaban 5mg BID
Small hematoma left occiput, no laceration

Provider call ready

"Hi Dr. Patel — Mr. D in 22A, unwitnessed fall, on apixaban, new sluggishness. Update: I'd like to hold his apixaban and send him out for a head CT. Okay to go with that?"

Before you dial

What to have ready

Falls move fast. Having these details ready helps providers quickly determine next steps and transfer needs.

  • Witnessed vs unwitnessed fall

    Exactly what was seen — or not seen

  • Time resident was found

    Last known well + estimated time on floor

  • Neuro checks

    GCS or AVPU + repeat q15-30min

  • LOC changes

    Any loss of consciousness, even brief

  • Pupil assessment

    Equal, reactive, any asymmetry

  • Anticoagulant status

    Warfarin, apixaban, clopidogrel, aspirin

  • Pain complaints

    Where, quality, worsening

  • ROM assessment

    What they can move vs guarding

  • Skin tears or visible injury

    Head, hips, wrists, ankles

  • Blood pressure

    Trend + orthostatics if safe

  • Baseline mentation

    What's normal for THIS resident

  • EMS status

    On scene ETA or hold per provider

  • Code status

    Confirm before transfer decisions

Having these details ready helps providers quickly determine next steps and transfer needs.

Example SBAR · starting point

Unwitnessed fall · possible head injury

A realistic SNF/LTC example to show the shape of the call. Your resident won't read exactly like this — that's what Panic Mode is for.

SSituation

Calling about Mr. D in Rm 22A — unwitnessed fall, found on floor by the side of the bed. New neuro changes since the fall.

BBackground

78M, baseline A&Ox3, ambulates with rolling walker. Hx of Afib on apixaban 5mg BID, HTN, mild Parkinson's. No recent falls in the last 90 days.

AAssessment

Found on floor at 0315, estimated time on floor unknown — possibly 10-15 minutes. A&Ox2 now (baseline x3), sluggish to respond, pupils equal and reactive. Small hematoma left occiput, no laceration. BP 156/92, HR 88, T 98.4, SpO2 95% RA. Complains of mild occipital headache. Guarding left hip, limited ROM on passive movement.

RRecommendation

Update: I'd like to hold his apixaban, send him out for a head CT, and get pelvic and left hip films. Should I hold his Parkinson's meds until neuro is cleared? And do you want EMS or facility transport?

This is one version of the call. Panic Mode rewrites it around your resident's vitals, history, and what changed tonight.

Build Your Own Call
Provider call script

Word-for-word, calm under pressure.

The opening line is the hardest part. Here's one that works for a fall with neuro changes in LTC/SNF — adapt it to your resident, your unit, your provider.

Use Dr., NP, or PA — whoever's covering tonight.

After-hours call · 0320

"Hi Dr. Chen, this is Jordan, RN at Maplewood — quick SBAR on Mr. D in 22A.

He's a 78-year-old, baseline A&Ox3, found on the floor by the side of his bed at 0315. Unwitnessed fall, estimated time on floor about 10-15 minutes. Hx of Afib on apixaban 5mg BID, HTN, and mild Parkinson's. No falls in the last 90 days.

Currently A&Ox2, sluggish to respond — that's a change from his baseline. Pupils equal and reactive. Small hematoma on the left occiput, no laceration. Vitals: BP 156/92, HR 88, T 98.4, SpO2 95% on room air. He's complaining of a mild occipital headache and guarding his left hip. Limited ROM on passive movement.

Update: I'd like to hold his apixaban and send him out for a head CT, plus pelvic and left hip films. Should I hold his Parkinson's meds until neuro is cleared? And do you want EMS or facility transport?"

Tip: end with a clear question and the specific next steps. It's faster for them, and safer for him.

Documentation tip

"Resident fell" isn't a chart entry.

Avoid charting simply "resident fell." Document the specific details that matter for both the provider and any subsequent review:

Instead of

"Resident fell tonight."

Try

"Unwitnessed fall, found supine on floor by side of bed at 0315. Small occipital hematoma, A&Ox2 (baseline x3), on apixaban. Neuro checks q15min initiated. Provider notified, head CT and hip films ordered. EMS transfer pending."

When to escalate immediately

Don't wait on these.

If any of these show up after a fall with neuro changes, the call (and likely the transfer) shouldn't wait for a full work-up.

  • Unequal pupils
  • Vomiting
  • Sudden lethargy
  • Seizure activity
  • Worsening confusion
  • Anticoagulant use with head injury
  • Loss of consciousness
  • Acute BP instability
  • New weakness

Trust the gut feeling. If something feels off — even before vitals confirm it — that's worth a call and likely a head-to-toe reassessment.

When the pressure is real

You've already done the hard part.

Less overthinking. More confident calls — built around your resident, not a template.